At Kiva Arts, accessible from kivaarts.in, protecting your privacy is of utmost importance to us. This Privacy Policy document outlines the types of information we collect and how we use and safeguard it. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name

• Email address

• Phone number

• Shipping and billing address

• Payment details (processed securely via third-party payment gateways)

b. Non-Personal Information

• Browser type and version

• IP address

• Device type and operating system

• Pages visited and time spent on the site

• Referring website or source

c. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information collected for the following purposes:

• To process and fulfill your orders

• To communicate with you regarding your purchases or inquiries

• To improve and personalize your shopping experience

• To send promotional offers, updates, and newsletters (with your consent)

• To monitor and analyze website performance and usage

• To comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Payment processors, shipping partners, and IT service providers who assist in operating our website and fulfilling orders.

• Legal Authorities: When required to comply with applicable laws or respond to valid legal requests.

4. Data Retention

We retain your personal information for as long as necessary to provide you with our services, comply with legal obligations, resolve disputes, and enforce our agreements. Non-personal information may be retained indefinitely for analytical purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Depending on your location, you may have the following rights:

• Access to your personal information

• Correction of inaccurate or incomplete data

• Deletion of your data (subject to legal and contractual obligations)

• Opt-out of marketing communications

• Restriction of or objection to data processing

To exercise your rights, please contact us at info4kivaarts@gmail.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for the latest information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Kiva Arts
Email: info4kivaarts@gmail.com
Phone: 9004694333
Address: G-4 A-12 Happy Valley Homes, Manpada, Thane 400601